your privacy
Your medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the 10 National Privacy Principles available at www.privacy.gov.au/health/index.html.
Your rights
If you have a problem we would like to hear about it as soon as possible. Please feel free to talk to your doctor or the receptionist. Alternatively you can write to us by email or mail or use our suggestion box. We take your concerns, suggestions and complaints seriously and will try our best to resolve the issues as early as we can.
However you have the right to approach the following authority directly,
NSW Health Quality and Complaints Commission
Phone: (02) 9219 7444
Website: www.hccc.nsw.gov.au
However you have the right to approach the following authority directly,
NSW Health Quality and Complaints Commission
Phone: (02) 9219 7444
Website: www.hccc.nsw.gov.au